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The Board of Directors of Southeastern Healthcare Volunteer Leaders (SHVL) is excited to invite you to our 21st annual leadership conference: "In Tune with the Challenge of Excellence," on March 23-25, 2014, at the famed Opryland Resort & Convention Center in Nashville, TN.
Our hospitals are faced with multiple challenges, particularly those directly effecting reimbursements. Therefore all of us, no matter our role, are called to demonstrate excellence not only in customer service but in operational efficiency, cost effectiveness and even safety.
Our goals for this conference are twofold: First, to offer an equal amount of excellent presentations for each of our partner attendees; Volunteer Leader Professionals; Gift Shop/Retail Managers; and Auxilian/Volunteer Leaders and; Second, to provide primarily new and innovative programs in tune with current needs. We are delighted to present a mix of accomplished Tennesseans and nationally acclaimed speakers to challenge and motivate us.